We believe in keeping healthcare accessible for everyone, so we bulk bill certain patients to ensure quality care remains within reach.

We bulk bill:

• Children under 16
• Pensioners and concession card holders
• Patients aged 65 and over (7 days a week)

For all other patients, a small out-of-pocket fee helps us provide longer, higher-quality consultations and maintain the level of care our patients value.

Weekday appointments
Out-of-pocket: $36.10 — Standard consult ($80 total, rebate $43.90)
Out-of-pocket: $37.10 — Long consult ($122 total, rebate $84.90)

Weekend appointments
Out-of-pocket: $37.85 — Standard consult ($95 total, rebate $57.15)
Out-of-pocket: $37.00 — Long consult ($135 total, rebate $98.00)

Medicare rebates can be processed instantly in-clinic when you use a debit card.

Yes — we welcome international patients and those without Medicare.
We have HiCaps and EFTPOS facilities to process claims instantly for most major health insurers, including BUPA, Medibank, and NIB (excluding Allianz).

Yes — we offer telehealth appointments for existing patients who have visited the clinic within the last six months.

Medicare does not allow telehealth consultations for new patients who have not attended the clinic in person before.

The out-of-pocket fee is $36.10, based on a total fee of $80 and a Medicare rebate of $43.90.

When booking a telehealth appointment, a valid debit or credit card is required to confirm your booking.

If you book through HotDoc, you’ll be asked to enter your card details securely within the app.

If you book by calling the clinic, you’ll receive a link to upload your card details — this must be completed before your appointment, or your booking will automatically be cancelled.

Yes — we perform commercial driver (Uber/taxi) and workplace medical assessments.

• Commercial driver medicals: $180 + GST (approx. 30 minutes with a doctor and nurse)
• Over-75 driver medicals: bulk billed for existing patients
  For new patients, we require a copy of your previous medical history before completing these assessments.

You can easily cancel or reschedule through the HotDoc app, or call us directly.

We ask for at least three hours’ notice so we can offer your appointment to another patient.

If something unexpected comes up, please still call — we appreciate communication and will always try to help.

Once your doctor reviews your results, we’ll usually send you an SMS.

If a follow-up appointment is needed, the message will include a link to book online.

Your privacy is always protected — we never provide detailed results over the phone.

For after-hours medical care, please contact the National Home Doctor Service (13 SICK) or visit your nearest emergency department.

If it’s a life-threatening emergency, call 000.

We’re located inside Sunnybank Hills Shoppingtown, which offers plenty of free parking and easy lift access from the car park.

Absolutely — we encourage patients to see the same doctor for continuity of care.

If your regular doctor is unavailable, you can book with one of our other trusted doctors, who will have secure access to your full medical records for seamless ongoing care.

Yes — we’re proud to serve a diverse community, and our team speaks a wide range of languages to help patients feel comfortable and understood.

Languages spoken at Sunny Health include:
English (all staff), Vietnamese, Mandarin, Cantonese, Arabic, Hindi, Urdu, Punjabi, Bengali, Sinhalese, Farsi, Filipino (Tagalog), and Tamil.

Our nursing team speaks Vietnamese, Mandarin, Cantonese, and Arabic, and our reception staff also speak Mandarin.

If you’d prefer to see a doctor or nurse who speaks your language, please let our team know when booking — we’ll do our best to match you with the right clinician.

Yes — our experienced male and female doctors perform Mirena and Implanon insertions and removals in-clinic.

Fees vary depending on the procedure and time required — please speak to our reception team for exact costs and available doctors.

Yes — we provide routine cervical screening for women aged 25–74, following the National Cervical Screening Program guidelines.

You can request a female doctor for your test if you prefer.

Yes — our doctors offer supportive and individualised care for women experiencing perimenopause or menopause.

We can assist with hormone therapy, lifestyle guidance, and symptom management.

Yes — we offer shared antenatal care with local hospitals, as well as early pregnancy consultations, referrals, and ongoing monitoring.

Yes — our doctors can discuss all pregnancy options in a safe and confidential setting.

For pregnancies under nine weeks, medical terminations (MTOP) are available with select doctors following an initial consultation to confirm suitability and provide follow-up care.

Yes — iron infusions are performed onsite by our doctors and highly trained nurses.

An initial consultation is required to assess suitability and discuss the procedure.

The out-of-pocket fee is $185.10, based on a total cost of $270 and a Medicare rebate of $84.90.

Yes — our doctors provide confidential assessments for testosterone and prostate health, including hormone and PSA testing when clinically appropriate.

We take an evidence-based approach to men’s health so you can feel comfortable discussing any concern.

Yes — our doctors and in-house dietitian provide safe, realistic, and sustainable plans tailored to your goals, including medication-supported options where appropriate.

Yes — our doctors provide Mental Health Care Plans for existing patients.

If you’re new to Sunny Health, you’ll first need an initial consultation so your doctor can get to know you and determine the best plan for your care.

Yes — our GPs can refer you directly to our onsite psychologist and psychiatrist, and our reception team can help coordinate your appointments for you.

Yes — we offer a range of minor procedures onsite, including:

• Ingrown toenail removal
• Ear syringing and ear suction
• Biopsies
• Cyst and lesion removals
• Other minor skin procedures

All procedures are performed in our dedicated treatment room by experienced doctors and nurses.

Yes — all travel vaccinations require a short pre-travel consultation to ensure suitability and to discuss your travel destination, itinerary, and any specific health precautions.

This helps us tailor your protection to where you’re travelling, how long you’ll be away, and your existing medical conditions.

Consultations are bulk billed for eligible patients (children under 16, concession card holders, and patients aged 65 and over). For all other patients:

• New patients: Total fee $122, Medicare rebate $84.90 → out-of-pocket $37.10
• Existing patients: Total fee $80, Medicare rebate $43.90 → out-of-pocket $36.10

If a patient needs to return to the clinic for subsequent vaccines related to their travel consultation, these follow-up visits are bulk billed (some vaccines must be given seven days apart, depending on the type).

We stock most vaccines onsite, and prices vary between $30 and $120 per vaccine, depending on the type.

All costs will be discussed with you before administration. The consultation fee also includes the administration of the vaccine.

Please call our reception team on (07) 3361 8111 to book your travel consultation.
We recommend calling so we can:

• Confirm which vaccines you’ll need for your destination
• Check that the required vaccines are in stock
• Advise you of pricing (as some are privately billed)
• Book you with one of our doctors who holds specialist travel health training, including certification to administer Yellow Fever and other specialised vaccines.

Yes — we prepare GP Care Plans to help coordinate your ongoing care with specialists and allied health providers.

Yes — we provide all standard childhood and adult vaccinations, including travel, flu, and COVID-19 vaccines.

Yes — we offer personalised weight management programs, including nutrition advice, dietitian support, and doctor-supervised medical options when appropriate.

Yes — all standard childhood immunisations are bulk billed.

Yes — our doctors provide catch-up immunisations and health checks for school entry.

Yes — our doctors support teenagers with physical and emotional health, including mental health care, vaccinations, and preventive education.

Yes — you’re welcome to bring a trusted support person to your appointment.

We also welcome professional interpreters and can arrange interpreter services upon request.

Yes — public transport stops are located close to Sunnybank Hills Shoppingtown, making it convenient for patients travelling by bus or taxi.